Legal information
This page sets out the legal terms, consumer rights and notices that govern use of Accessmoment services and courses in Canada. Read carefully for information about refunds, intellectual property, accessibility and dispute resolution under Canadian law.
Terms of service
Accessmoment provides educational courses in floristry and related services. Use of our website and enrolment in courses are governed by our Terms of Service, incorporated here by reference. By purchasing or accessing course materials you agree to comply with these terms.
Key points
- Course access limited to enrolled students
- Proprietary course materials — *** redistribution
- Prices and schedules may change with notice
Refunds & cancellations
We adhere to fair consumer practices in Canada. The following refund policy applies to courses sold by Accessmoment:
- Full refund within 7 days of purchase if less than 10% of the course content has been accessed.
- Partial refunds may be available for cancellations before course start — service fees may apply.
- *** refund for on-demand courses after access exceeds 10% or after completion.
If you believe you are entitled to a refund under Canadian consumer protection laws, contact us at Accessmoment@outlook.com or call + (1) 416 503-92-87.
Intellectual property
All course content, materials, images and designs published by Accessmoment are protected by copyright and other intellectual property laws. You are granted a limited, non-exclusive licence to use materials for personal learning only.
Accessibility
Accessmoment strives to provide accessible online learning in accordance with applicable Canadian accessibility guidelines. If you require alternative formats or assistance, please contact us so we can accommodate reasonable needs.
Request support
Email: Accessmoment@outlook.com
Phone: + (1) 416 503-92-87
Governing law & dispute resolution
These terms are governed by the laws of Canada and, where applicable, the province of Ontario. For disputes arising from consumer transactions, Accessmoment seeks to resolve issues directly. Consumers in Canada may have access to provincial consumer protection agencies and dispute resolution mechanisms, including small claims courts.
Consumer resources (Canada)
- Competition Bureau Canada — consumer information
- Ontario Ministry of Government and Consumer Services — consumer protection
Detailed legal clauses
Contact for legal matters
For legal notices, copyright takedown requests, or consumer inquiries under Canadian law, please write to:
Accessmoment1253 Bloor Street West, Toronto, ON M6H 1N9
Email: Accessmoment@outlook.com
Phone: + (1) 416 503-92-87
