Privacy Policy

Accessmoment ("we","our","us") provides floristry education and related services in Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us, or participate in our courses and workshops. We aim to handle information responsibly and transparently in line with applicable Canadian privacy principles.

Information we collect may include contact details (such as name, email address, and telephone number), account credentials, communications you send to us, course enrollment data, progress records, and payment confirmations managed by our payment partners. When you interact with our website, technical information such as IP address, device identifiers, browser type, and pages viewed may be collected through cookies or similar technologies for analytics and service improvement.

We use personal information to deliver requested services, manage accounts, process enrollments, provide learning materials, respond to inquiries, support teaching and assessment, personalize content, and maintain the security and performance of our website and learning tools. With appropriate safeguards, we may analyze aggregated trends to understand how our content is accessed and to refine curriculum planning.

We may share information with service providers who support our operations, including hosting, analytics, communication, and payment processing. These providers are required to use information only to perform services for us and to protect it according to reasonable safeguards. Where required by law, we may disclose information to comply with legal obligations, enforce our policies, or address security matters.

Cookies and similar tools help us remember preferences and measure site performance. You can adjust browser settings to manage cookies. Declining certain cookies may affect the availability of features; core functions designed for security and essential navigation will continue to operate.

Data retention is guided by the purpose for which information was collected and by legal or operational requirements. When personal information is *** longer needed for an authorized purpose, we take steps to delete or de-identify it in a reasonable timeframe, subject to backup and archival constraints.

We maintain administrative, technical, and physical safeguards intended to protect information against unauthorized access, alteration, or loss. While we strive to apply appropriate protections, *** method of transmission or storage is entirely immune from risk. We encourage the use of strong credentials and prudent sharing practices when participating in online sessions.

Individuals may request access to personal information we hold and ask for corrections if details appear inaccurate or incomplete. Requests can be submitted via the contact information on our Contacts page. We may take reasonable steps to verify identity before fulfilling a request and may be unable to provide access where legal restrictions apply.

Our website and courses are intended for learners who have reached the age required to enter training programs in their jurisdiction. If we become aware that information was provided by someone who is not permitted to do so, we will take steps to remove it where appropriate.

Our services may include links to internal pages such as Legal and other learning resources. These internal links are provided to help you navigate core materials and understand applicable terms and guidelines for participation.

We may update this Privacy Policy to reflect changes in our services, practices, or legal requirements. The “Last updated” date below indicates the latest revision. Material changes will be highlighted in a reasonable manner. Continuing to use our services after an update means you acknowledge the revised Policy.

For questions or requests related to this Policy or your information, please reach us through the details provided on the Contacts page. We will make diligent efforts to respond in a timely and respectful manner.

Last updated: 2026-07-10